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About us
The Good Guys are here to help you and your family. For both home delivery and store pick up orders please check The Good Guys website regularly to see if there is any interruption to store operations in response to COVID-19. Regular updates will posted at thegoodguys.com.au/updates.
Seller Feedback (270,273)
u***u (29)- Feedback left by buyer.
Past month
Verified purchase
Very nice item and great voice thanks for fast delivery
a***j (611)- Feedback left by buyer.
Past 6 months
Verified purchase
I had to wait extra 2weeks to receive it. Other than that I'm happy.
1***i (238)- Feedback left by buyer.
Past 6 months
Verified purchase
Good price on Samsung TV. Fast delivery. TV has some odd bright panels in it that are noticeable when it shows black. But this is a manufacturers problem, not good guys. Overall great TV for a steal of a price
6***8 (21)- Feedback left by buyer.
Past 6 months
Verified purchase
I’m very satisfied with my purchase. Efficient communication and fast delivery.
a***a (234)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described and delivered within the expected period - have bought before, will be ibuying again for sure - all communication so far has been automated, just waiting for seller to mark item delivered and get a proper invoice. thanks for your prompt service and pleasant communications. Slight damage to the box during transit (possible drop damage as it landed on a corner but was in in a padded courier bag. As item in not a present it’s not a big issue.
s***s (105)- Feedback left by buyer.
Past 6 months
Verified purchase
When opening the box, a slight hairline crack on the panel was visible, yet the picture was visible. Being ultra busy on weekdays I would wait till the weekend after to switch on the télé again. By then the cracks have progressed from right to left and no pic visible. I contacted TCL service. They concluded that I had taken 2 weeks to complete documentation and late to report the defect. TCL rejected the claim. Honestly can a tv be this fragile. TCL blames TGG & me. Dislike confrontation. Sad!