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My printer would fade out in the middle of printing a document, but not due to the lack of ink. Took a chance that it was the print head -it worked! The product was exactly as promised - brand new and fast delivery. I bought this product because it hadn't reached the expiration date. The low cost of the print head made it a smart choice to try. Buying this in a retail store is almost the same price as a new inexpensive printer and if it hadn't worked it would have been a lot of wasted money.
Verified purchase: Yes | Condition: New
There is a pump on this brand of HP ink for a reason. No pump on the ink means no flow, which means the printer gets air locked. Ended up having to buy a new printer, but that may be because the old one was worn out anyway. I think this ink just helped it toll the death bell a little sooner, is all.
Verified purchase: Yes | Condition: New
New, in sealed package , at half HP price. The last three rehabbed printhead held up a small fraction the time of new one. Printer still announces counterfeit printhead, though from sealed HP package. Works fine. The printer software probably needs a reboot to read the printhead ID.
Verified purchase: Yes | Condition: New
There were very slight lines in the solid colors in the print quality test page, and later in the blacks. I bought some new, non-expired genuine HP print heads, and although I couldn't get the printer to align with these refurbished ones or the new ones, with the new ones, the print quality appears flawless. TIP: In order to get your Officejet Pro 8500a (without a keypad) to show its secret diagnostics menu, note that there are buttons just outside the display area that light depending on where you are in the menus, but are virtually invisible when not lit. Note where the one with the curved arrow (for back) is. Go to the home menu (copy, scan, etc.), and tap where the curved arrow had been lit four times. Using right and left now, you can get to a menu that offers you a choice to disable print head alignment. Mine was in a state that it wanted to print out an alignment page with every print, but now it for all intents and purposes, works fine. You can still align them through the utility menu which is alongside preferences.Read full review
Verified purchase: No
Installed the new print heads about 2-3 weeks ago. Minimum usage since installation, couple of pages daily. Now the print heads are doing exactly the same things the old print heads were doing. Ran the Tech support gambit of cleaning and realignment. To NO avail, either the upper part of the characters are missing or lower parts of the characters are missing on approx. every 5th line. HP hasn't responded about the warranty on the heads, even though the expiration date is in 2018. I am totally dissatisfied with the print heads, even though I was told by online tech support that replacing the print heads will fix the problem.
Verified purchase: Yes | Condition: New
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