All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today's business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Produktkennzeichnungen
ISBN-10
1906124914
ISBN-13
9781906124915
eBay Product ID (ePID)
164907384
Produkt Hauptmerkmale
Produktart
Lehrbuch
Sprache
Englisch
Anzahl der Seiten
254 Seiten
Verlag
Bcs
Publikationsname
The Human Touch
Autor
Debra Paul
Format
Taschenbuch
Erscheinungsjahr
2012
Zusätzliche Produkteigenschaften
Hörbuch
No
Inhaltsbeschreibung
Paperback
Item Length
24cm
Item Height
1cm
Item Width
17cm
Mitautor
James Cadle, Phillipa Thomas
Item Weight
445g
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