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Samsung need to improve reliability of their fridge freezers and to honour claims in their advertising. You can't believe what they claim. We purchased one on these models a little over 5.5 years ago and it recently failed due to loss of cooling. Our previous Samsung fridge freezer didn't make it to 10 years. We phoned Samsung who had an agent carry out an inspection. He found leakage of refrigerant, but could not find the cause/ leakage point. It was designated as an uneconomical repair, despite being a high cost premium brand at purchase. After complaining to Samsung they offered a 25% reduction in price on a replacement FF from their on-line shop. So far so good. Whilst browsing the available models in the online shop, Samsung prominently claimed that a £150 recycling discount was instantly available when purchasing a new unit, for free delivery, installation and removal of old unit.This was not subject to other conditions. When I tried to purchase online, I entered the recycling discount, then tried to enter the 25% discount. The system wouldn't accept it. When I phoned Samsung I was told that I could have one or the other discounts, but not both. This contravened the assurances from Samsung of both being valid. We have decided to buy another brand. It can't be worse than Samsung.Read full review
Verified purchase: No
Me and my husband love this fridge freezer. It is so much better looking and bigger than our last one which we had for 15 years.
Verified purchase: Yes | Condition: Pre-owned
Looks fab !
Verified purchase: Yes | Condition: New
Fridge is brilliant it’s amazing & very nice looking
Verified purchase: Yes | Condition: New