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Mine came in missing a hinge. I tried calling customer support in my area but no one would answer the phone. I finally reached someone on the west coast but could understand them due to their very heavy Asian accent and poor grammar. I finally just went down to Home Depot and bought a pair of hinges and installed them. It's too much work reaching the right person and understanding them.
Verified purchase: Yes | Condition: New
I used mine as a stand by for a holding pen for 2-3 week old puppies. They can go in and out of the door easily to a nursery. I like the 2 foot height to clamp on a heat lamp.
Verified purchase: Yes | Condition: New
Easy to put together. I love that it is not heavy, my kids can move it if need be. My little puppy loves it way better than the kennel, he sleeps all night now.
Verified purchase: Yes | Condition: New