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PC Help Desk in a Book : The Do-it-Yourself Guide to PC Troubleshooting and Repair by Mark Edward Soper (2002, Trade Paperback)

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About this product

Product Information

Each year, thousands of harmless PCs suffer the pain and humiliation of buggy Windows installations, bad cable connections, mismanaged system resources, viruses, and slow Internet connections. All too often, these downtrodden PCs end up being scrapped before their time by owners who just can't care for them any longer. The real travesty is that with a little love, these wounded PCs could become useful members of society. That's where PC HelpDesk in a Book comes in. Using a unique, medical dictionary approach, this book walks users through the symptoms to diagnose and treat the problem. End-users will be armed to perform cost-effective upgrades, repair fouled Windows installations, and squeeze out a little more performance from a slow Internet connection in lieu of purchasing a new computer.

Product Identifiers

Publisher
Que
ISBN-10
0789727560
ISBN-13
9780789727565
eBay Product ID (ePID)
2285459

Product Key Features

Author
Mark Edward Soper
Publication Name
PC Help Desk in a Book : the Do-It-Yourself Guide to PC Troubleshooting and Repair
Format
Trade Paperback
Language
English
Publication Year
2002
Type
Textbook
Number of Pages
576 Pages

Dimensions

Item Length
9.2in
Item Height
1.3in
Item Width
7.4in
Item Weight
33.8 Oz

Additional Product Features

Lc Classification Number
Tk7887
Table of Content
Introduction. Symptom Tables. Troubleshooting Flowcharts. Display and Audio Flowcharts. Internet and Network Problems Flowcharts. Peripheral Problems Flowcharts. Printer and Scanner Problems Flowcharts. Storage Media and Device Problems Flowhcharts. Windows and Application Problems Flowcharts. PC Anatomy 101. Dissecting Your Computer. The Outside Story of Typical Computers. Inside a Typical PC. BIOS Setup. Preventing ESD. Hardware Resources. Using Your Computer's Anatomy for Troubleshooting. 1. Troubleshooting a Windows Installation. Startup Problems. Shutdown Problems with Windows. Problems with Programs and Applications. Windows Limitations. Keeping Your Windows Installation Healthy. 2. Internet and Online Problems. The Sources of Problems with Internet Connections. Troubleshooting Missing or Outdated Software Components. How Internet Connections Are Configured. Using TCP/IP Diagnostics to Troubleshoot Your Connection. Using IPCONFIG and WINIPCFG. 3. Troubleshooting Storage Devices. Overview of Drive Installation and Preparation Tasks. Troubleshooting Drive Detection Problems. Preparing a Hard Disk for Use. Troubleshooting Booting Problems. Solving UDMA Mode Problems with ATA/IDE Drives. Solving Problems with Writeable CD and DVD Media. 4. Troubleshooting Your Printer. Printer Types, Technologies, and Common Problems. Printer Does Not Print. Anatomy of an Inkjet Printer. Anatomy of a Laser/LED Printer. Understanding Your Printer's Properties Sheets. Troubleshooting Gibberish Output. 5. Troubleshooting Display, Audio, and Multimedia Problems. Troubleshooting Monitor and Display Adapter Problems. Troubleshooting Sound Problems. Troubleshooting Multimedia Problems. 6. Troubleshooting Input Devices. Common Input Devices. Fixing Problems with Input Devices. Troubleshooting Scanner Problems Not Related to Port Issues. 7. Troubleshooting Your Network. Troubleshooting Network Hardware. Troubleshooting a Shared Internet Connection. 8. Troubleshooting Memory Problems. Troubleshooting Memory Bottlenecks. Upgrading System Memory. Troubleshooting Defective Memory or Memory Sockets. 9. Troubleshooting Processors and Motherboards. How Processors Can Fail. How Motherboards Can Fail. Troubleshooting Motherboard and Processor Upgrades. 10. Troubleshooting Power Supplies. Why Power Supplies Fail. Determining You Have a Power Supply Problem. Replacing Your Power Supply. Powerline Protection. 11. Solving Application Software Problems. Why Application Software Can Fail. Problems with Applications' Default Settings. The Unworkable Application. Appendix A. Using Windows Diagnostic Tools. Control Panel. Using Device Manager. Using the Windows XP Hardware Troubleshooter. Other Windows Diagnostic, Reporting, and Repair Tools. Troubleshooting System Resource Shortages in Windows 9x/Me. Appendix B. The Philosophy of Troubleshooting. The Troubleshooting Process. Summarizing the Troubleshooter's Philosophy. Index.
Copyright Date
2003
Target Audience
Trade
Topic
Hardware / Personal Computers / General
Lccn
2002-103977
Dewey Decimal
004.165
Dewey Edition
22
Illustrated
Yes
Genre
Computers

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Most relevant reviews

4 out of 5 stars
by XNqhUvlLSDK@Del...Apr 07, 2009
Teach Yourself
I decided to buy this book, because I'm sort of a "hands-on" person--it can really help(you)understand how PCs(and their OS)work. Also, this book saves time and mony if the tech support department of (your)carrier company can't help either.

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