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I purchased this product used, and it is an older model than the one currently being sold. However I believe that my review will reflect the current version too. Overall, the Saunders Cervical Traction Device performs its intended function well. And it provides relief from my cervical joint pain, at least temporarily. The device is easy to use and appears to be well-constructed. My one complaint is that the neck support "clamps", although adjustable, still cause considerable pain and soreness to the "mastoid process" bones at the base of my skull where the device applies pressure in order to stretch my neck. This pain increases over the time that I use the Saunders device, so that after 10-12 minutes of daily use, I need to release the traction in order to relieve my discomfort.
Verified purchase: Yes | Condition: Pre-owned