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Excellent read, highly recommended for anyone - especially in law enforcement, sales, etc. This book uncovers a lot of in between the lines methods people who are naturally fluent in communicating use. At points it will seem like the material isn't sinking in, or just doesn't quick make sense, but keep reading. It will all tie together!
Verified purchase: Yes | Condition: New
The content in the book is first rate. I found that I use many of the technics he explains. I now know why they work. Now, with that said, the book is sometimes unnecessarily repetitive. Also, the anecdotal stories are not terribly inspiring.
Verified purchase: Yes | Condition: New
This is a great book. However it is available for about half what I paid for it. I have found it on several sites for $10.00.
Verified purchase: Yes | Condition: New
Highly recommend for security, law enforcement, or any other personel who deal with public. Easy and great read.
Verified purchase: Yes | Condition: New
Well written and thoughtful.
Verified purchase: Yes | Condition: New
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