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I find this book easy and fun to read. The authors style is refreshing, truthful and practically written. The principles written about in this book can apply to ANY organization. Give it a try!
Easy to read, well organized. Only problem is that once you read this book, you will be fraustrated with the management at your hospital. Changing "culture" is not as easy as it sounds. Never settle for good, strive to improve, not impress.
I loved the fact that before I knew it the book was waiting for me at the door. I would definitely recommend this service to anyone. I have purchased several books before and will continue to use Half.com before trying the traditional methods. Sincerely Satisfied Customer Los Angeles, California
Helpful, informative and easy to digest. A suggested read by office/work. Glad I read it and will keep it on my shelf for future reference. I have suggested this book to many family and friends, already.
I haven't read the book yet, but the company I work for highly recommends it, and implemented Quint Studer's "Excellence" program. I am anxious to start reading it!
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