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Exam Cram 2 Ser.: MCDST 70-271 : Supporting Users and Troubleshooting a Windows XP Operating System (Exam Cram 70-271) by Philip Wiest, Dan Balter and Ed Tittel (2004, CD-ROM / Trade Paperback)

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Product Information

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when combined with the 70-272 (the application exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Co-written by best-selling author Dan Balter, the MCDST 70-271 Exam Cram 2 gives readers the essential information they need to know to pass this exam, focusing on exactly what they need to know. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.

Product Identifiers

Publisher
Que
ISBN-10
0789731495
ISBN-13
9780789731494
eBay Product ID (ePID)
30476213

Product Key Features

Author
Philip Wiest, Dan Balter, Ed Tittel
Publication Name
Mcdst 70-271 : Supporting Users and Troubleshooting a Windows XP Operating System (Exam Cram 70-271)
Format
CD-ROM / Trade Paperback
Language
English
Series
Exam Cram 2 Ser.
Publication Year
2004
Type
Textbook
Number of Pages
504 Pages

Dimensions

Item Length
5.9in
Item Height
1.1in
Item Width
8.9in
Item Weight
24 Oz

Additional Product Features

Lc Classification Number
Qa76.76.O63
Copyright Date
2005
Target Audience
Trade
Topic
Operating Systems / General, Certification Guides / Mcse
Lccn
2003-115436
Dewey Decimal
005.4/46
Dewey Edition
0
Illustrated
Yes
Genre
Computers

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Exam Cram 2 Ser.: MCDST 70-271 : Supporting Users and Troubleshooting a Windows XP Operating System (Exam Cram 70-271) by Philip Wiest, Dan Balter and Ed Tittel (2004, CD-ROM / Trade Paperback)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 MCDST 70-271 Exam Cram 2: Supporting Users ... by Tittel, Ed Mixed media product

item 2 MCDST 70-271 : Supporting Users and Troubleshooting Windows XP

item 3 MCDST 70-271 Exam Cram 2: Supporting Users & Troubleshooting a

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