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First, I hate the interface of True Image. Acronis forgets most people don't live in the backup software all day, and I feel I have to partially relearn the program each time the settings need to be changed. Every setting should have a ? so (clearly written) help could be found on every option. I've done tech for 35 years, and find myself trying to figure out what some of the options do. I can say with confidents 80% of my clients couldn't setup a weekly full backup in under an hour, and forget about setting up email notification if the backup fails, establishing the number of backups to keep, determining the difference in the backup methods, etc. And forgot about restoring a single folder or heaven forbid, a full machine restore. With that said, this is not the fault of eBay or the seller and I've installed True Image for at least 25 clients. The program had a great auction price, arrived quickly, and installed successfully on three PCs. No complaints about the eBay experience.Read full review
Verified purchase: Yes | Condition: New
I have used Acronis True Image (ATI) for years, but it has been a few years since I last updated. I FINALLY got this version set up to do my automatic backups, but only after some forum time. And I am an ELECTRICAL ENGINEER! The interface does not give clear errors, when it gives errors at all. If you use Acronis, you MUST download the Acronis Log File Viewer from the forum. With this tool, you can see what is going wrong and get a clue about what to correct. One example: After I installed ATI, I tried to validate an existing backup image that was located on my NAS. I had the NAS drive mapped into Windows as the Z: drive. I navigated to the file, right clicked on the file and chose Acronis/Validate from the context menu that ATI had installed. I was told repeatedly that the file was corrupt after about 0.25 seconds! I tried this with several different backup images with the same result. There was no explanation that I could find for this, and it was statistically highly improbable that all of my backup images were corrupt. Only after I went to the forums for help was I directed to the ATI Log Viewer, which gave me the clues I needed to correct the situation. This non-intuitive product should have much better feedback when something goes wrong. I did finally get everything set up properly and my automatic backups are working. But I'm not sure it was worth the headaches.Read full review
Verified purchase: Yes | Condition: New
Just want I wanted for backuping my PCs on NAS. Easy to use, a lot of options, regulary updated,...
Verified purchase: Yes | Condition: New
Great system of backup options Easy to learn how to use each feature
Verified purchase: Yes | Condition: New
Good program and easy to use
Verified purchase: Yes | Condition: New