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WORKING WITH MICROSOFT DYNAMICS CRM 3.0 (DEVELOPER By Mike Snyder & Jim Steger - Picture 1 of 1

Developer Reference Ser.: Working with Microsoft Dynamics CRM 3. 0 by Jim Steger and Mike Snyder (2006, Trade Paperback, Revised edition)

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WORKING WITH MICROSOFT DYNAMICS CRM 3.0 (DEVELOPER REFERENCE) By Mike Snyder, Jim Steger **Mint Condition**.

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Product Information

Get a practical, hands-on introduction to Microsoft Dynamics CRM 3.0, including topics on how to design, customize, integrate, and maintain Microsoft CRM implementations. This book includes a 120-day evaluation copy of Microsoft CRM 3.0. Get a practical, hands-on introduction to the fundamentals of adapting Microsoft CRM 3.0 to meet your specific business needs. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications--including Microsoft Office Outlook and Microsoft SharePoint Products and Technologies--this is the only book written for both developers and those who implement business solutions. Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets--the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft CRM, making it of interest to IT professionals who support Microsoft CRM users. And power users will learn how to customize individual Microsoft CRM experiences. This introduction includes a 120-day evaluation copy of Microsoft CRM 3.0, as well as sample data and code samples on the Web. Customer relationship management (CRM) provides organizations with technologies, business applications, and best practices that help them sell, market, and service their products and services. Microsoft CRM provides a unified view of customer information and interactions through integrated sales, marketing, and customer-service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent customerservice. Microsoft CRM helps small to medium-sized businesses and divisions of larger organizations increase sales, deliver superior customer service, and make informed business decisions. Microsoft CRM 3.0 includes new marketing functionality and will be available as a hosted (Web-accessed) service as well as a purchased software installation. Microsoft CRM integrates with Microsoft Office, Microsoft Small Business Financials, and other business systems to give employees a complete view of customer information. The ease of integration with Microsoft Office is of particular value, enabling staff to access Microsoft CRM information from Outlook and work online or offline with access to sales functionality.

Product Identifiers

Publisher
Pearson Education
ISBN-10
0735622590
ISBN-13
9780735622593
eBay Product ID (ePID)
50495443

Product Key Features

Author
Mike Snyder, Jim Steger
Publication Name
Working with Microsoft Dynamics Crm 3. 0
Format
Trade Paperback
Language
English
Features
Revised
Publication Year
2006
Series
Developer Référence Ser.
Type
Textbook
Number of Pages
592 Pages

Dimensions

Item Length
9in
Item Height
1.6in
Item Width
7.4in
Item Weight
41.6 Oz

Additional Product Features

Lc Classification Number
Hf5415.5.S62 2006
Edition Description
Revised Edition
Copyright Date
2006
Target Audience
Scholarly & Professional
Topic
Client-Server Computing, Enterprise Applications / General
Lccn
2005-939238
Illustrated
Yes
Genre
Computers

All listings for this product

item 1 Working with Microsoft Dynamics(TM) CRM 3.0 By Mike Snyder, Jim
$16.44
Free shipping
item 2 WORKING WITH MICROSOFT DYNAMICS CRM 3.0 (DEVELOPER By Mike Snyder & Jim Steger
$22.95
Free shipping

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Most relevant reviews

5 out of 5 stars
by GagDiwkQTn2@Del...Oct 04, 2007
An Absolutely Must Have
This book was exactly what I desperately needed. At work we are integrating CRM with two other Microsoft products - and boy, does this book cover all the ins and outs - not just standard customizations of entities and forms. It has full blown chapters on little documented parts of the SDK. Client scripting. Server side modifications. I dare you to try to get this level of info from online help or the MSDN web site. The authors know exactly what you're after and they do a bang up job delivering the goods.
5 out of 5 stars
by fidodido70Oct 05, 2007
Excatly the thing I was looking for.
I started to learn CRM 3.0 and I was lost. Did not know where to start from. This book came to my rescue.
5 out of 5 stars
by henmil29Dec 14, 2008
Microsoft Dynamics Crm 3.0
It's an excellent book; it comes with a demonstration CD. This book is a useful tools for those who needs to learn the basics of CRM.

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Picture 1 of 1

Developer Reference Ser.: Working with Microsoft Dynamics CRM 3. 0 by Jim Steger and Mike Snyder (2006, Trade Paperback, Revised edition)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Working with Microsoft Dynamics(TM) CRM 3.0 By Mike Snyder, Jim

item 2 WORKING WITH MICROSOFT DYNAMICS CRM 3.0 (DEVELOPER By Mike Snyder & Jim Steger

Ratings and Reviews

Most relevant reviews

An Absolutely Must Have

Excatly the thing I was looking for.

Microsoft Dynamics Crm 3.0

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