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Information Systems Outsourcing : Enduring Themes, Global Challenges, and Process Opportunities by Armin Heinzl (2009, Hardcover)

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Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

Product Identifiers

Publisher
Springer
ISBN-10
3540888500
ISBN-13
9783540888505
eBay Product ID (ePID)
71761671

Product Key Features

Author
Armin Heinzl
Publication Name
Information Systems Outsourcing : Enduring Themes, Global Challenges, and Process Opportunities
Format
Hardcover
Language
English
Publication Year
2009
Type
Textbook
Number of Pages
Xvi, 593 Pages

Dimensions

Item Length
9.3in
Item Width
6.1in

Additional Product Features

Number of Volumes
1 Vol.
Lc Classification Number
Hf54.5-54.56hd28-70
Edition Number
3
Table of Content
Overview.- Traditional IT Outsourcing: Outsourcing Relationship Management.- Outsourcing Capability Management.- Outsourcing Outcomes.- Innovation Through Outsourcing.- IT Offshoring: Offshoring Trends.- Knowledge Sharing in Offshoring.- Dynamics in Offshoring.- Determinants of Offshoring Success.- Business Process Outsourcing.
Copyright Date
2009
Target Audience
Scholarly & Professional
Topic
Industries / Computers & Information Technology, Information Management, Management, Outsourcing, Strategic Planning
Dewey Decimal
658.4038
Dewey Edition
22
Illustrated
Yes
Genre
Business & Economics

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Information Systems Outsourcing : Enduring Themes, Global Challenges, and Process Opportunities by Armin Heinzl (2009, Hardcover)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

Best Selling in Textbooks

Diagnostic and Statistical Manual of Mental Disorders DSM-5-TR by American Psychiatric Association (2022, Trade Paperback)

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