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This laptop has a GREAT DISPLAY. It is very crisp with almost no bezels. The trackpad is good. But is not as good as a Macbook. The keypad is very tactile and has a good travel. I do wish it had more USB ports. Currently there are 2 USB 3.0 ports and 1 USB type C port. You have to have a 45W charger to charge the laptop through the USB Type C port(think Google's Pixel laptop charger) The build quality is good. The carbon fiber surface is prone to smudges.
Verified purchase: Yes | Condition: New
There is a problem with the video fan. I even got remote help from Dell s technical support, the problem still exist since it s a hardware issue. The video fan doesn t response correctly and it just running. The vide fan always run with more than 6000RPM since the point when I start the system and it won t stop until I shut down the system. The is the second laptop I purchased from yours with hardware problem issue. And this is even not the first time I got the hardware issue with this item. One week ago, I purchased the same item here and got the problem with touchscreen. The touchscreen doesn't work no matter how I tried every possible ways. I also spent half day to get help from Dell's remote technical support. They said there is a hardware issue and i was asked to send the item to their Texas repairing center. That's really a waste of item. I though the item's price is good so i returned it and purchased another one. Now you see that, a new problem arrived-----video fan problem. Please, don't purchase this item. That's really terrible. (Maybe I am really unlucky two times, if you are a lucky guy, you can try it).Read full review
Verified purchase: Yes | Condition: Refurbished
This laptop is pretty good and works well. But there are several scratches on the surface and a dent on one corner. Plus, it had no audio output when I just received. After I opened the laptop to inspect, I found that audio cable was not inserted on the mother board, which shows that the worker was careless. And now I find the price dropped, so I am not so happy with that. All in all, it is good and worth the price, but has some problems as I mentioned above.
Verified purchase: Yes | Condition: Refurbished
Ease of use. Start up was quite easy, much more than expected. I LOVE MY DELL!!!
Verified purchase: Yes | Condition: Pre-owned
Good laptop super fast but had a problem with a 2.0 printer not working with the 3.0 ports tried installing the driver for the printer still got same error probably a hardware issue
Verified purchase: Yes | Condition: Refurbished