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Networking Technology Ser.: Cisco CallManager Best Practices : A Cisco AVVID Solution by Anne Smith, Salvatore Collora and Ed Leonhardt (2004, Hardcover)

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About this product

Product Information

Part of the Networking Technology Series, this book offers solutions for CallManager and related IP telephony components such as IP phones, gateways, and applications. It lets you explore the tips, tricks, and lessons that help you plan, install, configure, back up, restore, upgrade, patch, and secure the Cisco CallManager.

Product Identifiers

Publisher
Cisco Press
ISBN-10
1587051397
ISBN-13
9781587051395
eBay Product ID (ePID)
30530989

Product Key Features

Author
Salvatore Collora, Anne Smith, Ed Leonhardt
Publication Name
Cisco Callmanager Best Practices : a Cisco Avvid Solution
Format
Hardcover
Language
English
Series
Networking Technology Ser.
Publication Year
2004
Type
Textbook
Number of Pages
624 Pages

Dimensions

Item Length
9.5in
Item Height
1.7in
Item Width
7.6in
Item Weight
41.3 Oz

Additional Product Features

Lc Classification Number
Tk5105.8865
Table of Content
Foreword. Introduction. 1. Planning the CallManager Implementation. Read the Solution Reference Network Designs. Check the Compatibility Matrix. Assess the Current Data Infrastructure. Assess the Current Voice Environment. Choose the Right Equipment. Create a Training Curriculum for Users and Administrators. Establish a Rollout Plan. Summary. 2. Planning Centralized Call Processing Deployments. Establishing Basic WAN Connectivity. Tuning Quality of Service on the WAN. Preventing WAN Oversubscription by Using Locations-Based Call Admission Control (CAC). Dynamically Rerouting Calls Using Automated Alternate Routing. Survive WAN Outages by Using SRST. Choosing Gateways to Support Centralized Call Processing Functionality. Summary. 3. Installing CallManager. Before the Installation. During the Installation. After the Installation. Summary. 4. Backing Up and Restoring the Environment. Consider the Whole Deployment. Five Steps to a Solid Backup. Planning Your Backup Strategy. Things to Be Aware of When Restoring from a BARS Backup. Troubleshooting Typical Backup Problems. Summary. 5. Upgrading and Patching CallManager. Installing Windows OS and CallManager Service Releases. Summary. 6. Securing the Environment. Classes of Voice Security Threats. Create a Security Policy to Guide Your Efforts. Avoid Single Points of Security Policy Failure. Review an Infrastructure Security Feature Checklist. Harden Access to Routers and Switches. Harden Access via IP Phones. Harden CallManager and Voice Application Servers. Secure Remote Administration of CallManager. Secure Endpoint Provisioning. Secure Endpoint Operation. Secure Interserver Communication for MGCP, SIP, H.323, and Java Telephony API Signaling via IPSec. Implementation Considerations. Summary. 7. Configuring CallManager and IP Telephony Components. General CallManager System Best Practices. IP Phone Best Practices. Gateway Best Practices. Dial Plan Best Practices. Best Practices for Configuring Features. Tools and Application Best Practices. Summary. 8. Managing Services and Parameters. About Services. About Service Parameters. Cisco CallManager Service and Related Parameters. Cisco TFTP Service. Cisco Messaging Interface Service and Related Parameters. Cisco IP Voice Media Streaming App Service. Cisco CTIManager Service. Cisco Telephony Call Dispatcher Service. Cisco MOH Audio Translator Service and Related Parameter. Cisco RIS Data Collector Service and Related Parameters. Cisco Database Layer Monitor Service and a Related Parameter. Cisco CDR Insert Service. Cisco CTL Provider Service. Cisco Extended Functions Service and a Related Parameter. Cisco Serviceability Reporter Service. Cisco WebDialer Service. Cisco IP Manager Assistant Service. Cisco Extension Mobility Service and Related Parameters. General Enterprise Parameters. Summary. 9. Using Multilevel Administration. Changes from the Previous Release. Enable MLA for Added Security. No MLA Access When the Publisher Is Down. Enable Tracing for MLA. Monitor the Access Log for Malicious Login Attempts. Check the Privileges Report. Create User-Specific Accounts. Create Custom Functional Groups. Create Custom User Groups. Assign Group Privileges. Manage Overlapping Permissions. Keep an Eye on Your System. Maintain the Tightest Security Possible. Summary. 10. Mastering Directory Integration.

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Networking Technology Ser.: Cisco CallManager Best Practices : A Cisco AVVID Solution by Anne Smith, Salvatore Collora and Ed Leonhardt (2004, Hardcover)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Cisco CallManager Best Practices : A Cisco AVVID Solution Hardcov

item 2 Cisco CallManager Best Practices: A Cisco AVVID Sol... by Leonhardt, Ed Hardback

item 3 Cisco CallManager Best Practices: A Cisco AVVID Solution By Salv

item 4 CISCO CALLMANAGER BEST PRACTICES: A CISCO AVVID SOLUTION By Salvatore Collora

item 5 Cisco CallManager Best Practices - Collora, 9781587051395, hardcover, new

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