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It is made from stainless steel and you so can use a bit of force to tighten the handle with the coffee basket. I has used the basket which makes good thick crema on top of the coffee. It is beautiful to look at and it is more beautiful when you drink it. My mother in law has had a similar unit for 10 years and it still works. Gaggia is made in Italy not China and the quality is a lot better than the Chinese coffee machines.
Verified purchase: Yes | Condition: New
This was an excellent machine originally once I had got the hang of it from a YouTube demo, but it stopped working today, after only 2 years use and now wonder how to proceed. Do I get a refund or a free repair offer?
Verified purchase: Yes | Condition: New
Had one of these for over 15 years, never needed to get it repaired or have any parts replaced. Only time I had problems was due to not descaling it regularly and as a result it stopped working properly but after heavy duty cleaning got it working again perfectly. Requires a little more time and effort to make good coffee than some modern machines as you have to wait for the boiler to heat up but that's part of what makes it so robust. Doesn't have lots of plastic bits that break down over time like cheaper machines do.
Verified purchase: No
Great machine easy to use and excellent coffee
Verified purchase: Yes | Condition: New
Nice little machine that delivers great espresso and has terrific build quality.
Verified purchase: Yes | Condition: New