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This router had great features, and quickly failed. The manufacturer's technical support consisted of non-English speakers reading scripts, and repeating every phrase you said, multiple times. They appeared to have no knowledge of how to correct the problem. The support "manager" had slightly better English and told me that I better buy extended telephone support because my "tech support" period was almost up. I did, but the tech support was still incompetent, repetitious, difficult to understand, and generally infuriating--a complete waste of time. I took this device out of service after two months and have replaced it with a different brand, with similar features, and hopefully better phone support. I downloaded and read the technical manual on the replacement, from "cover to cover". If I need help, I will exercise the guarantee.Read full review