Your February 2024 Seller Update
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Activity in Discussion
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
Ebay duplicated an order but can't return duplicate because it was a No Returns Policy item.
Seller claims that can't issue a refund because ebay takes payment. All follow-up messages are ignored.Can't get a contact for ebay because the process assumes that can return item, so can't get to an ebay contact.I actually ordered two items (differ...
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
Clicking on bidding, buy it now, watch this item, make an offer buttons, not working
This has been an issue for a couple of days now, when you attempt to choose an option, a box (thin line) appears around the whole list of options but nothing is actioned. The wonderful website designers have probably changed or updated something to h...
Unable to find Reference number For packlink
Hello, I am currently having an issue on my seller account.A customer bought an item off me last week and I paid for DPD postage via ebay.It appears to be lost as it's been about a week and the tracking says there is an unexpected issue.I went onto e...
cannot edit in bulk price
EBay assistance refused to help me change my listings price, 2400 items. I know there is limit of 2000 so changed 1999 but nothing has changed on the site. I tried 4 times they just put the phone down on me in the end
How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Advice please
Hi, the buyer bought the lawnmower on February 25, 2024 for £399. After 2 months, on April 24, he writes to me that he used it for the first time (if this is true) and the mower stopped working after 2 hours of use. The mower was sold as used, in ver...
Exclamation mark against favourite sellers
Re: Favouite sellers listFor the past few days I have noticed a small red circle with an exclamation mark in it, against all my favourite sellers.So, did the eBay 'need to change things again' team start something and not finish it?[A bit like the or...
Resolved! Ebay via YOULEND - anyone got any pros and cons
Hi All, I hope sales are good! Today we received a generous offer from eBay Capital that would be enough to rent a unit for a year. I believe that you pay a daily percentage of sales. The previous similar type of loans via P-pay were very straightfor...
eBay now allow defamatory comments!
Please be aware everyone that eBay now consider defamatory remarks to be perfectly admissable on their site! I was deliberately called arrogant in order to ruin my hard earned reputation. The very definition of defamation is to make remarks in order ...
Have I gone crazy?
Buyer requested a return, after going back and forth stating i dont accept them and the description was accurate I eventually caved. When i reveiced the return, the camera was dirty but the serial number checked out. upon closer inspection - the cam...
Seller canceled purchace & relisted for higher amount. Thoughts on it
Hello fellow eBayers! I am relatively new in eBay & would like other people's thoughts & experience about the following matter. Purchase & cancellation5 days ago I won two auctions for some items for 84£ +28£ (Saturday ~00.00 morning). It was an inte...
PayPal account for packlink
At some point I’ve obviously added a PayPal account to eBay but I no longer have access to it and don’t have access to the email address. I’ve created a new PayPal account but can’t seem to be able to find how to remove the old one from eBay or add t...
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