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Used this when replacing my Plusnet router with a NetGear Orbis setup. Although not new, the modem was beautifully presented and could have been brand new. It was also unlocked and had the latest firmware installed. Connection was simplicity itself using the supplied cables - one to connect to the BT Master Socket and the other to the Orbis router. Switched on and it worked first time. One great advantage of using a separate modem and router, is that you are not chained to the master socket. You can install the modem close to the BT Master Socket and the use up to 1000ft of Ethernet cable to position the router wherever you want. As well as being a great little product,it came with a very useful sheet of instructions.
Verified purchase: Yes | Condition: Pre-owned
The item was ok, bit grubby considering it was refurbished (not sure what was meant by that) but what done it for me was the power supply.... Wrong one, would not fit the modem. But it arrived in good time ! Would I use again, not sure
Verified purchase: Yes | Condition: Pre-owned
It's a good vDSL modem, one of the best ones you can get, despite the fact that they're a 10 year old design. Although it's it's technically capable of acting as a router, it's actually designed as a PPPoE modem, so you need a router as well to plug in to it. As it comes, it's adequate, but to make it perform at its best, it needs the latest unlocked firmware flashed and a few settings tweaked. Once you have done that you can just leave it and forget about it. The only issue with this particular product as supplied is the mains adapter supplied were both cheap junk (both of mine had coil whine). But I didn't buy it for the adapter, and any generic 12 volt, 1 amp one will do, so I used known good ones instead and they work fine with the HG612.
Verified purchase: Yes | Condition: Pre-owned
I was having problems with my EE Brightbox with different devices dropping out and intermittent performance across my wired network. For thirty quid I have replaced it with this using it just as an ADSL modem (which you can't do with the Brightbox) using my Apple Airport Extreme as the router. Everything is now completely stable with the 36Mb internet connection available across the network and all other connections running at gigabit speeds. Only issue is that I had to fiddle around to unlock it to get at its user interface but relatively easy using guides on the internet. Now been running perfectly for a months.
Verified purchase: Yes | Condition: Pre-owned
I bought this to go along with an ASUS RT-AC86U wireless router (which has no inbuilt DSL modem). This is a VDSL2 modem compatible with Fibre to the Cabinet (FTTC) services provided by OpenReach. I use with with Plusnet, I can't comment on compatibility with other providers. Installation was plug and play. I connected it in place of the Plusnet Hub One. Once powered on it connects automatically and the DSL light goes solid green. Then I connected my router via supplied ethernet cable, and went through the router's auto config routine. I put my username and password into the relevant boxes and that was all that was required to get internet access. I actually got a 15Mbit speed boost using this modem, going from 60Mbps to 75Mbps downstream. I can't comment on why this occurred but I'm very happy with the results.Read full review
Verified purchase: Yes | Condition: Pre-owned