|Listed in category:
This item is out of stock.
EXTRA 10% OFF 4+ ITEMSSee all eligible items and terms
Have one to sell?

Total Quality Management by Richardson, Terry

by Richardson, Terry | PB | VeryGood
US $7.00
Condition:
Very Good
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ... Read moreabout condition
Shipping:
Free Economy Shipping. See detailsfor shipping
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Sat, May 25 and Wed, May 29 to 43230
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
30 days returns. Seller pays for return shipping. See details- for more information about returns
Payments:
      
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard

Shop with confidence

Top Rated Plus
Top rated seller, fast shipping, and free returns. Learn more- Top Rated Plus - opens in a new window or tab
eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:195581371527
Last updated on Feb 22, 2024 02:21:21 PSTView all revisionsView all revisions

Item specifics

Condition
Very Good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller Notes
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Weight
2 lbs
Product Group
Book
IsTextBook
Yes
ISBN
9780827371927
Publication Name
Total Quality Management
Item Length
9.3in
Publisher
Delamr Cengage Learning
Publication Year
1996
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.9in
Author
Terry Richardson
Features
New Edition
Item Width
8in
Item Weight
29.7 Oz
Number of Pages
288 Pages

About this product

Product Information

This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness. ALSO AVAILABLE INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Guide, ISBN: 0-8273-8210-3

Product Identifiers

Publisher
Delamr Cengage Learning
ISBN-10
0827371926
ISBN-13
9780827371927
eBay Product ID (ePID)
746497

Product Key Features

Author
Terry Richardson
Publication Name
Total Quality Management
Format
Trade Paperback
Language
English
Features
New Edition
Publication Year
1996
Type
Textbook
Number of Pages
288 Pages

Dimensions

Item Length
9.3in
Item Height
0.9in
Item Width
8in
Item Weight
29.7 Oz

Additional Product Features

Lc Classification Number
Hd62.15.R525 1997
Edition Description
New Edition
Edition Number
1
Table of Content
Introduction to Change: History Lessons in Pursuing Quality. The Challenge of Change. World Quest for Quality. The Total Quality System: The Quality Imperative and Quest. Quality As A Philosophy. Steps to Implementation of TQM: Strategies for Total Quality Management. Preparation and Planning Phase. Assessment Phase. Implementation Phase. Networking Phase. Implementing Quality Methods/Techniques: Group/Team Involvement. Group/Team Problem-Solving Techniques. Quantitative/Statistical Analysis. Quality Analysis Tools: Quality Analysis Tools. Controlling and Improving Processes. System Improvement Techniques. Quality Standards: Quality Standards.
Copyright Date
1997
Target Audience
College Audience
Topic
Total Quality Management, Mechanical, General
Lccn
96-016564
Dewey Decimal
658.5/62
Dewey Edition
20
Illustrated
Yes
Genre
Technology & Engineering, Education, Business & Economics

Item description from the seller

ThriftBooks

ThriftBooks

99% positive feedback
17.6M items sold
Joined Mar 2015
Usually responds within 24 hours

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (5,190,776)

z***z (602)- Feedback left by buyer.
Past 6 months
Verified purchase
🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
u***2 (269)- Feedback left by buyer.
Past month
Verified purchase
Outstanding seller. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products sold to arrive in excellent condition. The seller communicated timely with progress. Highly recommend this seller & will do business again. Thank you!!⭐️⭐️⭐️⭐️⭐️
a***r (326)- Feedback left by buyer.
Past month
Verified purchase
thrift.books is an awesome place to purchase books! excellent communication! often the books arrive in better condition than described. ships very fast & the books arrive quickly! carefully packaged! +AAAAAAAAAA ebay sellers. i highly recommend thrift.books for people wanting to purchase books! reaasonable prices and shipping costs!

Product ratings and reviews

No ratings or reviews yet
Be the first to write the review.