EXTRA 10% OFF 4+ ITEMSSee all eligible items and terms
Picture 1 of 1
Picture 1 of 1
Total Quality Management by Richardson, Terry
by Richardson, Terry | PB | VeryGood
US $7.00
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Shipping:
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Sat, May 25 and Wed, May 29 to 43230
Returns:
Payments:
Special financing available. See terms and apply now- for PayPal Credit, opens in a new window or tab
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:195581371527
Item specifics
- Condition
- Very Good
- Seller Notes
- Binding
- Paperback
- Weight
- 2 lbs
- Product Group
- Book
- IsTextBook
- Yes
- ISBN
- 9780827371927
- Publication Name
- Total Quality Management
- Item Length
- 9.3in
- Publisher
- Delamr Cengage Learning
- Publication Year
- 1996
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.9in
- Features
- New Edition
- Item Width
- 8in
- Item Weight
- 29.7 Oz
- Number of Pages
- 288 Pages
About this product
Product Information
This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness. ALSO AVAILABLE INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Guide, ISBN: 0-8273-8210-3
Product Identifiers
Publisher
Delamr Cengage Learning
ISBN-10
0827371926
ISBN-13
9780827371927
eBay Product ID (ePID)
746497
Product Key Features
Publication Name
Total Quality Management
Format
Trade Paperback
Language
English
Features
New Edition
Publication Year
1996
Type
Textbook
Number of Pages
288 Pages
Dimensions
Item Length
9.3in
Item Height
0.9in
Item Width
8in
Item Weight
29.7 Oz
Additional Product Features
Lc Classification Number
Hd62.15.R525 1997
Edition Description
New Edition
Edition Number
1
Table of Content
Introduction to Change: History Lessons in Pursuing Quality. The Challenge of Change. World Quest for Quality. The Total Quality System: The Quality Imperative and Quest. Quality As A Philosophy. Steps to Implementation of TQM: Strategies for Total Quality Management. Preparation and Planning Phase. Assessment Phase. Implementation Phase. Networking Phase. Implementing Quality Methods/Techniques: Group/Team Involvement. Group/Team Problem-Solving Techniques. Quantitative/Statistical Analysis. Quality Analysis Tools: Quality Analysis Tools. Controlling and Improving Processes. System Improvement Techniques. Quality Standards: Quality Standards.
Copyright Date
1997
Target Audience
College Audience
Topic
Total Quality Management, Mechanical, General
Lccn
96-016564
Dewey Decimal
658.5/62
Dewey Edition
20
Illustrated
Yes
Genre
Technology & Engineering, Education, Business & Economics
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:195581371527
Shipping and handling
Item location:
Aurora, Illinois, United States
Ships to:
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Western Samoa, Worldwide, Yemen, Zambia, Zimbabwe
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
Shipping and handling | To | Service | Delivery*See Delivery notes |
---|---|---|---|
Free shipping | United States | Economy Shipping | Estimated between Sat, May 25 and Wed, May 29 to 43230 |
US $15.99 | United States | Expedited Shipping | Estimated between Fri, May 24 and Sat, May 25 to 43230 |
Handling time |
---|
Will usually ship within 1 business day of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Return policy
After receiving the item, contact seller within | Refund will be given as | Return shipping |
---|---|---|
30 days | Money Back | Seller pays for return shipping |
Refer to eBay Return policyopens in a new tab or window for more details. You are covered by the eBay Money Back Guaranteeopens in a new tab or window if you receive an item that is not as described in the listing.
Payment details
Payment methods
Seller feedback (5,190,776)
z***z (602)- Feedback left by buyer.
Past 6 months
Verified purchase
🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
u***2 (269)- Feedback left by buyer.
Past month
Verified purchase
Outstanding seller. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money.
Packaged and shipped well shows seller has concern for the products sold to arrive in excellent condition. The seller communicated timely with progress. Highly recommend this seller & will do business again. Thank you!!⭐️⭐️⭐️⭐️⭐️
a***r (326)- Feedback left by buyer.
Past month
Verified purchase
thrift.books is an awesome place to purchase books! excellent communication! often the books arrive in better condition than described. ships very fast & the books arrive quickly! carefully packaged! +AAAAAAAAAA ebay sellers. i highly recommend thrift.books for people wanting to purchase books! reaasonable prices and shipping costs!
Product ratings and reviews
More to explore :
- Management Textbooks,
- Terry Pratchett Audiobooks,
- Terry Brooks Audiobooks,
- Fiction Books & Terry Pratchett Fiction,
- Fiction Books & Terry Brooks Fiction,
- Management Textbook Textbooks,
- Fiction Books & Terry Goodkind Fiction,
- Fiction Books & Terri Blackstock Fiction,
- Terry Brooks Fiction Hardcover Books,
- Terry Goodkind Fiction Paperbacks Books