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The Starbucks Experience: 5 Principles for Turning Ordinary Into Ext - VERY GOOD
US $3.59
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Out of Stock / 47 sold
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Located in: Montgomery, Illinois, United States
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Estimated between Sat, May 25 and Wed, May 29 to 43230
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eBay item number:264639833987
Item specifics
- Condition
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 0071477845
- Book Title
- Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
- Item Length
- 8.4in
- Publisher
- Mcgraw-Hill Education
- Publication Year
- 2006
- Format
- Hardcover
- Language
- English
- Item Height
- 0.9in
- Genre
- Business & Economics
- Topic
- Training, Industries / Retailing, Marketing / General, Personal Success
- Item Width
- 5.7in
- Item Weight
- 13.8 Oz
- Number of Pages
- 224 Pages
About this product
Product Information
WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best- The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071477845
ISBN-13
9780071477840
eBay Product ID (ePID)
53851843
Product Key Features
Book Title
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Format
Hardcover
Language
English
Topic
Training, Industries / Retailing, Marketing / General, Personal Success
Publication Year
2006
Genre
Business & Economics
Number of Pages
224 Pages
Dimensions
Item Length
8.4in
Item Height
0.9in
Item Width
5.7in
Item Weight
13.8 Oz
Additional Product Features
Lc Classification Number
Hd9199.U54s736 2006
Table of Content
Principle 1: Make It Your Own Principle 2: Everything Matters Principle 3: Surprise and Delight Principle 4: Embrace Resistance Principle 5: Leave Your Mark
Copyright Date
2007
Lccn
2006-016788
Intended Audience
Trade
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:264639833987
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Item location:
Montgomery, Illinois, United States
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Canada, Mexico, United States
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| Shipping and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free shipping | United States | Economy Shipping (USPS Media MailTM) | Estimated between Sat, May 25 and Wed, May 29 to 43230 |
| US $4.95 | United States | Standard Shipping (DGM SmartMail Expedited) | Estimated between Tue, May 28 and Wed, May 29 to 43230 |
| US $10.95 | United States | Expedited Shipping (FedEx 2Day®) | Estimated between Fri, May 24 and Sat, May 25 to 43230 |
| Handling time |
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| Will usually ship within 1 business day of receiving cleared payment. |
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| After receiving the item, contact seller within | Refund will be given as | Return shipping |
|---|---|---|
| 30 days | Money Back | Seller pays for return shipping |
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t***r (54)- Feedback left by buyer.
Past 6 months
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Book is perfect! Fast shipping, better than described.
e***l (315)- Feedback left by buyer.
More than a year ago
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FAST Shipping and perfect condition! Will buy from again!
l***9 (1115)- Feedback left by buyer.
More than a year ago
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Book was in great condition and fast ship!
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🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
z***z (602)- Feedback left by buyer.
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🏆 SUPER STAR 🤩 AMAZING PHOTOS 🎯 ACCURATE DESCRIPTION ✏️ GENUINE PRODUCTS 💎 HIGH QUALITY 🍯 SUPER PRICES 💰 EASY TO WORK WITH 🍰 ECONOMY HANDLING ⏱️ FAST SHIPPING 🚀 BUBBLE PACKAGE 📦 ARRIVED WITHIN DAYS 🌎 EXCEPTIONAL COMMUNICATION 🎙️ OUTSTANDING CUSTOMER SERVICE 🛎️ GREAT SENSE OF HUMOR 🍿 TOTAL ASSET TO THE EBAY-ECO SYSTEM 🥇 SAVED SELLER 🎱 PROMT REPLY FOR RETURNS 🎯 WOULD BUY FROM AGAIN 🧲 UNDER PROMISES OVER DELIVERS ⛳️ MADE ME VERY HAPPY 🌈 LEFT POSITIVE FEEDBACK 🌼 THANK YOU! 😇 A+++
n***e (402)- Feedback left by buyer.
Past 6 months
Verified purchase
This item didn’t come in exactly as pictured, but the seller responded immediately and was very gracious in offering me a partial refund even bough I wasn’t expecting one for what I paid for the item. I have bought from this seller before, and they are reputable and stand behind the products they sell. My other transactions with them have been perfect. Great communication. Packaging and price were good. Fairly fast shipping, too. Thanks.
Product ratings and reviews
Most relevant reviews
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Excellent
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A very good book..
- Oct 23, 2011
Fine book about the operating principles and guiding mission for Starbucks.
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