Grandpad is a tablet/communication device that is easy for senior citizens to use, and operates in a closed, secure environment. I was the administrator for my brother's account and didn't need much help getting everything working. I'm pretty experienced with technology, but when I needed help I was able to get a support person easily and they were very good. Grandpad also has instructional videos for about everything you will want to do. The family and friends who were set up in his Contacts found the app easy to use for calling and for uploading pictures he could enjoy. It isn't necessary to have more than one Grandpad to communicate. You can call anyone from the Grandpad, but in order to make or receive video calls the other person (a) has to be in the Grandpad user's Contacts and (b) must be using a cellphone or tablet with the free Grandpad app (Android or Apple) installed. As a security feature, voice callers also must be in the Grandpad Contacts or the call won't go through. This cuts out those aggravating telemarketing robocalls and protects seniors from being victims of phone scams. Like anything today, you can find crank reviews on the internet, sometimes written by people who didn't do their homework before purchasing a Grandpad. I can honestly say it was a great experience and wish that I had known about Grandpad sooner. Check the Frequently Asked Questions (FAQ) on the Grandpad website.Read full review
Verified purchase: No
I feel cheated right now. You must and I mean capital MUST, Have this device enabled by consumer cellular for $40 a month above and beyond the $200 price. Why should I buy this when I can get an Apple or android product and be able to have my mother and play games and get ahold of me just the same. This feels like switch and bait. YOU CANNOT EVEN BOOT UNLESS ACTIVATED!
Verified purchase: No
Returned it Had a hard time to get it activated They are being stolen Too much of a hassle Buy new one from company
Verified purchase: Yes | Condition: Pre-owned
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