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I have the old model and it worked very well for years. Now there is a new model which is easy to tell, it does not have screws holding the rotating discs. I ordered the model pictured twice in the last month and both times I was sent the inferior replication. The discs on the new model pop out easily and there is nothing to hold the cd or dvd firmly against the cleaning discs. I give the old model 9 out of 10, the new model 2 out of 10.
Verified purchase: Yes | Condition: New
What didn't work is that it does not remove scratches at all I wouldn't really recommend buying this product at all. Buy one that will actually get the job done don't waste your money on it.
Verified purchase: Yes | Condition: New
It will not fix even the lightest of scratches. It leaves smudges on DVDs and CDs. It also doesn't clear the spray off the disks. I wish I would not have purchased the item. It was a waste of my money.
Verified purchase: Yes | Condition: New
This item is very easy to use. For me, it did not work and the CD's I wanted for fix are still skipping. Perhaps they are too far gone, but whatever the reason this didn't work
Verified purchase: Yes | Condition: New
I say it performed well. It's adequate. It cleans the disk but it doesn't fix disks. Sorry. It's cheaply made as are all the products in this genera There are better cleaners out there but none are great. The spray that comes with it is alcohol and water nothing fancy
Verified purchase: Yes | Condition: New