Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself
Produktkennzeichnungen
ISBN-10
0113313551
ISBN-13
9780113313556
eBay Product ID (ePID)
165895538
Produkt Hauptmerkmale
Produktart
Lehrbuch
Sprache
Englisch
Anzahl der Seiten
211 Seiten
Verlag
The Stationery Office Ltd
Publikationsname
Passing Your Itil Foundation Exam
Autor
Christian F. Nissen
Format
Taschenbuch
Erscheinungsjahr
2012
Zusätzliche Produkteigenschaften
Hörbuch
No
Item Length
21cm
Item Height
1cm
Ausgabe
Ausgabe Nr. 3 des Jahres 12
Item Width
21cm
Item Weight
616g
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