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Product is new but I had to order a manual which I now have to wait for to start using.
Verified purchase: Yes | Condition: Pre-owned
We are eating rice every day and I could keep some rice nice and warm for a lease 5 days , perfect product , great invesment and so easy to use Really happy about the purchase
I have been using rice cookers all my life and this one is the slowest cooker I have ever owned. The rice come out just fine, but you have to start washing rice at least one hour prior to your meal time. Yes, it takes one whole hour to cook 4 cups of rice!
At first a little complicated to operate. But the end product is terrific and clean up is a quick and easy.