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I purchased from this company because of 100% rating and best pricing- and they deserve the rating. Tv arrived in good shape and driver helped unpack and inspect item. I still want samsung q9led and will consider this company first. Now need dvd player. Good experience!
Verified purchase: Yes | Condition: New
Great TV, great picture, good response time for gaming, and 65" of viewing area to better see those COD opponents.
Verified purchase: Yes | Condition: Pre-owned
I spent a couple months researching what tv to replace our aging Sony Bravia flat screen with, and finally settled on this tv for overall features, size, and value. Major mistake on my part. The Tv arrived undamaged, but once set up (no easy feat for a tv this size!) I excitedly turned it on. the picture was amazing! I was sure I made the right choice. But after just 5 minutes of running when I looked at the tv again, the brightness had for some reason turned so high the screen was almost completely washed out in white. I tried changing settings, resetting the picture and resetting the entire thing back to factory original settings. Nothing helped. I turned it off and back on, and the picture was fine again... for 5 minutes. So I called Samsung, the tech took me through a pile of settings, only to finally tell me it had a problem we could not fix. I expected some offer of repair or replacement for this tv, but when he entered the serial number of the unit, told me my warranty expired 6 months ago? I asked if it was previously owned and he said no, but that Samsungs policy was to actually start the warranty period as it comes off the assembly line. I told him I bought it brand new, and had owned it for ONE DAY! He then told me to mail in my receipt and the "warranty department" would review it adjust the warranty period if they determined it was warranted. A process that could take weeks. Needless to say, I returned it to where I got it from (not qvc unfortunately) and am sad to say after years of purchasing Samsung products, will never buy them again.Read full review
Verified purchase: No
Always good to do some research on tv models . Budget was $1000/under. This is what I decided. No better option.Thanks for reading my review.
Verified purchase: Yes | Condition: New
I think the picture quality is great and also the sound is not bad at all.
Verified purchase: Yes | Condition: New